Payment & Shipping FAQ

Payment options

We currently accept Western Union money tranfer.

Western Union is easy and relaible transfer. Some of the features are:

• U.S. citizens can use any major credit card to make a money transfer on-line by visiting www.westernunion.com or by dialing 800-CALL-CASH.
• Money Transfer can be made in any of 80,000 Western Union agencies worldwide.
• Quick and easy to use. Payment is normally cleared within 1 business day.
• All necessary wire information is included with your order confirmation, which is sent to you immediately after placing your order. For detailed information on how to make a Western Union Money Transfer or to find your nearest Western Union agency, please visit www.westernunion.com.
  

Shipping & Ordering

Q: Is a signature required for shipping?

A: Since our shipment is not a recorded/registered method of shipment, it does not require a signature upon delivery.

Q: Do you ship to P.O. Boxes?

A: Yes, we ship to P.O. Boxes.

Q: How long does shipment process take?

A: Estimated delivery time for our Shipment is usually 7-14 working days, based on experience using regular post.

Q: How are bulk/large quantity orders shipped?

A: If the order is large enough to not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order.

Q: How are products shipped?

A: Products are packed with the upmost discretion, in plain white or brown boxes, packed tightly with bubble wrap and packing to make sure your products are not damaged.

Q: How do I change my order after it has been placed?

A: Unfortunately, we do not make any manual changes or cancellations to pending orders. Since the order process is entirely computerized, it is much faster, more efficient and less problematic to place a completely new order. So, if you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be cancelled and removed from our system if payment is not made within 60 days). NOTE! Since order cancellations are not accepted once payment is received, you must make necessary order changes before payment is made.

Q: What is the cost of shipping?

A: Cost of shipping worldwide is 10EUR

Q: Is a signature required for shipping?

A: Our shipping method requires no signature from your side upon delivery.

Q: Which country do you ship from?

A: We use various shipping points in different European countries.

Q: Which countries do you ship to?

A: We ship worldwide.

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